01983 862 329 (int: +44 1983 862 329)

Access Statement

Foxhills Access Statement for use by guests with disabilities

Introduction

Foxhills is a Five Star Gold guest accommodation situated in the seaside town of Shanklin on the south-east coast of the Isle of Wight. Located on a tree-lined avenue, Foxhills is a ten minute walk from Shanklin town centre and Shanklin Old Village. The beach and esplanade are a twenty minute walk away. There is an excellent bus service available and Shanklin train station provides a route to Ryde and the ferry and hovercraft services to Portsmouth. Foxhills offers eight ensuite rooms with one room – Gatcombe – on the groundfloor. There is a step-up to the ensuite shower in this room but there is a large private walk-in shower in the spa room a few metres across a hallway where a chair can be positioned for ease of showering. We look forward to welcoming you. If you have any queries or require any assistance, please phone 01983 862329 or click on our Contact Us page.

Pre-Arrival

All confirmations sent out by Foxhills are accompanied by our “Finding Foxhills” leaflet. There are three car ferry routes servicing the Isle of Wight as well as two passenger ferries and one hovercraft. All these options are described in our “Finding Foxhills” leaflet with maps, route descriptions and useful telephone numbers.

The nearest train station is in Shanklin – about a ten minute walk away. Taxis are almost invariably parked outside the station. If a guest requires a dedicated taxi to be waiting, Foxhills staff are more than willing to arrange this. The nearest bus stop is just 100 metres away. Ask the driver for Victoria Avenue. On Southern Vectis buses, wheelchair and approved mobility scooter users receive priority for the use of the designated wheelchair space and, if a customer wishes to board with a wheelchair or approved mobility scooter, the designed space on the vehicle will be made available by all reasonable means.

Victoria Avenue has pavements either side which are fully paved.

There is a local company (Coastal Mobility Scooters Ltd, 56 Regent Street, Shanklin, PO37 7AE. Tel 01983 862329) that provides equipment that can be hired. Foxhills staff can pre-arrange this on request.

Car Parking and Arrival

Foxhills provides an on-site, private car park with ten designated spaces. The furthest car park space is 30 metres from the front door. The nearest is 3 metres from the front door. The car park is surfaced with tarmac. The car park and entrance to Foxhills is well lit at night with permanent lighting. There are two steps up to the front door. The front door is 950mm / 37.5ins wide.

Assistance is always given with luggage.

Welcome Area

Guests are welcomed in the car park or in the hallway which is level throughout. They are asked to register in the lounge which is furnished with armchairs and sofas. Taller, upright seating can be
immediately provided.

The flooring is carpeted throughout. Lighting is good with overhead and wall lights throughout.

A magnifying glass, pen and a pad of paper are available on request.

Guests are given a tour of the lounge, breakfast room and whirlpool spa room.

Bedrooms

The Gatcombe double room with a king-sized bed is on the ground-floor with a step-free level access from the front door. All other bedrooms are on the first floor that can be reached by stairs only.

The door to the Gatcombe ground-floor room is 700mm / 27.5ins wide.

Although the Gatcombe room is unsuitable for wheel-chair users due to the lack of space for
manoeuvre, if a guest has some ability for getting around, a wheel-chair can be left in the hallway outside the room.

Furniture can be rearranged or removed to suit any guest’s requirements.

The height of the bed in the Gatcombe ground-floor room is 610mm / 24ins.

All rooms are bright and evenly lit. Bedside reading lights are supplied in all rooms.

All rooms are fitted with short-pile carpet, digital alarm clocks and remotely controlled flat-screen digital televisions with subtitle facilities. The televisions are also fitted with an inbuilt DVD player. A comprehensive room information pack is also provided in all rooms. Direct dial-out telephones are also fitted – with the means to phone Foxhills staff who are on-site throughout the night.

The fire alarm system is alerted by bell only. Foxhills staff are trained to attend to any guest with
hearing difficulties.

Bathrooms

All rooms have ensuite bathrooms.

The Gatcombe ground-floor bathroom offers the following:

1. A door opening of 660mm / 25ins

2. A shower with a step-up of 220mm / 8.5ins

3. A toilet height of 410mm / 16ins

4. A wash basin height of 840mm / 33ins 5. A tiled floor

6. Excellent lighting

There are no grab-rails fitted.

Public Areas – Halls, Stairs, Landings and Corridors

All public areas, halls, stairs, landings and corridors are permanently well lit with ceiling lights and are fitted with short-pile carpets.

Public Areas – Lounge and Breakfast Room

The guest lounge is situated on the ground-floor with a step-free, level entry from the front door and stairs.

The door opening for both lounge and breakfast room is 860mm / 34ins

There is a single step down from the breakfast room patio doors to the outside terrace seating area.

The lounge is provided with sofas and armchairs. As stated above, higher, more upright seating can be provided on demand.

The flooring in both the lounge and breakfast room is short-pile carpet.

Public Toilet

The Public Toilet is situated on the first landing with a standard toilet (410mm / 16ins high) and wash basin (840mm / 33ins high).

There are no grab-rails provided.

Garden

There is a paved terrace area with step-free and level access from the car-park. Alternatively it can be accessed through the wide patio doors from the breakfast room with a single step down.

The terrace is furnished with patio table and chairs.

The award winning gardens are on two levels with steps leading down to the lower garden. Permanent lighting is provided after dark.

Breakfast and Snack Menu

 

Breakfast is served in the breakfast room between 8:30 and 9:30. Alternatively breakfast can be served in a guest’s room – preferably with a little notice.

In the breakfast room, guests are asked to help themselves to breakfast cereals and fruit etc although Foxhills staff are happy to assist at all times. Beverages, fruit juice, toast and the guest’s specified breakfast are brought to the table. Foxhills staff are happy to cater for any dietary requirements – provided notice is given.

Although Foxhills does not provide a formal sit-down dinner, a snack menu is available all day (up to 22:00 hours). This can be served in the lounge, breakfast room or in the guest’s own bedroom – in which case tables etc are supplied.

Additional Information

The local health centre is one mile from Foxhills. The local NHS hospital – with full A & E facilities – is situated in Newport, seven miles from Foxhills.

Free WiFi internet service is provided throughout Foxhills

Contact Details

James and Paula Morton Foxhills, 30 Victoria Avenue, Shanklin, Isle of Wight, PO37 6LS

Telephone: 01983 862329

Contact Us